Buildings fitted out in one go tend to run the same handful of Samsung models from top to bottom, which makes their problems predictable once someone has learned them. We keep the same technicians on a property for that reason: they arrive knowing the machines, the recurring problems and the access routine.
Appointments are arranged around tenants, invoicing is combined across units rather than arriving job by job, and if the same problem keeps appearing across several apartments we will point it out rather than keep booking the same visit.
