The display says OF OF and the fridge is not cooling. Is it broken?

Almost certainly not. On Samsung refrigerators OF OF, O FF or a set of scrolling bars on the temperature display means Cooling Off mode - the demonstration setting used on showroom floors - has been switched on, usually by a button combination pressed by accident while cleaning the panel. The lights and screen work but the compressor stays idle. The owner’s manual for your model gives the exact combination to turn it off, and no part needs replacing for this.

What kind of code does a Samsung refrigerator show?

Unlike the letter pairs on Samsung’s washers, the refrigerator codes are a number followed by a letter: Samsung’s own US support article lists 21E for the freezer fan, 22E or 22C for the fresh-food fan, 76C for water detected in the Autofill compartment, 85C for low supply voltage, and the 83E, 85E, 86E and 88 88 group for power disturbances. Some models express the same problems as lit segments on the temperature display rather than text. Samsung’s advice on that page is worth repeating: leave the code on the display rather than unplugging the unit to clear it, because the stored code is what tells a technician where to start.

My ice maker keeps freezing up. Is that something I can clear myself?

A frost-bound ice maker on a French door model is usually a sign rather than the problem - air leaking into the ice compartment past a gasket or a poorly seated bucket, or a slow water fill that lets ice build where it should not. Once the freezer compartment is switched off and the ice bucket is out, you can let the compartment thaw fully, then run it again and watch whether frost returns within a few days. If it does, the ice room seal, the fill valve and the auger motor need to be checked rather than thawed again.

Samsung Refrigerators Repair | Same-Day Service

Refrigerators Repair, Done Right the First Time

Samsung’s refrigerator catalog in the US is dominated by French door cabinets - three-door, four-door and the 4-Door Flex with its convertible lower-right compartment - most of them in Bespoke trim, with a Family Hub touchscreen on a good share of them, and a smaller run of side-by-side and top-freezer models alongside. That mix means the same service call can involve sealed-system work, a dual ice maker, an internal water pitcher and a screen that reports codes of its own.

Samsung sells more refrigerator configurations in the US than any other appliance in its lineup: three-door and four-door French door cabinets, the 4-Door Flex whose lower-right section can be a fridge or a freezer, side-by-side units, top-freezer models, and a line of convertible upright freezers filed alongside them. Bespoke trim adds swappable door panels and, on many models, the AI Family Hub screen; a number of French door models also carry a Beverage Center compartment or an Autofill water pitcher inside the door. Every one of those features is served by the same underlying cooling circuit, and it is that circuit – evaporator and condenser fans, the defrost heater and its sensor, the inverter compressor and the main control – that decides whether a warm fridge is a small job or a large one.

We start from the model code on the inside label rather than the door style, because Samsung’s fan, defrost and ice-maker layouts differ across generations of the same cabinet shape, and a code confirmed on one platform is not a diagnosis on another. Temperature is measured at both compartments before anything is opened, since a cold freezer next to a warming fridge points at airflow between them far more often than at the sealed system.

With the refrigerator isolated at the breaker, work behind the rear panel and inside the evaporator cover can begin; sealed-system repairs involve refrigerant and are carried out only by a technician equipped for that work. Where a compressor or a refrigerant leak is the finding on an older cabinet, we say plainly whether repair makes sense against replacement before any part is ordered.

Common Refrigerators Problems

Freezer holding temperature while the fresh-food compartment slowly warms

Ice maker frozen solid, producing nothing, or dumping cubes that stick together

A number-and-letter code such as 22E or 85C on the temperature display

Temperature panel showing OF OF or scrolling bars and the cabinet not cooling

Water collecting under the crisper drawers or leaking from the Autofill pitcher area

Family Hub screen frozen, restarting on its own, or showing flashing blue interior lights

Refrigerators Error Codes

Recognize a code on your display? Look it up before you unplug anything or attempt a repair.

Why Trust Us With Your Samsung Refrigerators

Trained on Samsung refrigerators control systems and diagnostics.
Genuine OEM parts stocked for the most common failures.
Upfront flat-rate pricing, approved by you before we start.
30-day workmanship warranty on every repair. Parts may carry the manufacturer's warranty where applicable.

Refrigerators Repair, Done Right the First Time

Book Refrigerators Repair

Common Refrigerators Problems

Refrigerators Error Codes

oP-Er / oP-Ch

23E

24E

83E

25E

85E

86E

88 88

PC ER / PC CH

5E, 8E, 14E, 33E, 39E, 40E, 84C

AP

OF OF

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Why Trust Us With Your Samsung Refrigerators

Refrigerators Repair FAQ