Samsung NV51CG700DMT Repair & Common Issues

Described on samsung.com as Bespoke AI Double Wall Oven AI Home 7″ Display AI Pro Cooking™ | 5.1 cu.ft./5.1 cu.ft., the NV51CG700DMT is a 5.1 cu. ft. 30-inch double wall oven. A double oven like the NV51CG700DMT has two sets of elements, two sensors and one control, and a difference in browning between the cavities is traced to one sensor or one element rather than to the board that both share.

On the NV51CG700DMT a door that stays locked after self-clean is given time to cool fully before anything is done, since the lock is meant to hold while the cavity is hot; if it remains locked once cool, the lock motor and its switch are tested rather than the door being forced.

Key Features

5.1 cu. ft. total capacity
30-inch double wall oven
Bespoke finish
AI Home LCD control screen

Most Common Issues on This Model

01

Bake element not glowing

02

Door staying locked after self-clean cooled

03

Uneven browning between upper and lower cavities

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FAQ

Samsung NV51CG700DMT FAQ

Wait until the NV51CG700DMT is fully cool - the lock is designed to hold while the cavity is hot. Once the NV51CG700DMT is cool and still locked, switching its breaker off for a few minutes and back on lets the control re-check the lock on many models. If the NV51CG700DMT remains locked after that, leave the door alone rather than prying it and have the lock motor and its switch tested.

Yes. Samsung publishes one article for ranges and wall ovens, and the C-numbered codes on it - C-10 temperature sensor, C-24 abnormal temperature rise, C-F0 communication between boards - apply to the NV51CG700DMT as well. What does not carry over to the NV51CG700DMT is a C- code on a Samsung microwave, which uses the same numbering for different problems.