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Samsung Microwaves

Samsung ME11A7710

Model # ME11A7710

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The ME11A7710 is a 1.1 cu. ft. over-the-range microwave, listed by Samsung as Slim Over-the-Range Microwave Sensor Cook  Wi-Fi | 1.1 cu.ft.. The -SE- keypad problem is the classic complaint on an over-the-range Samsung like the ME11A7710: steam and grease from the cooktop below reach the membrane behind the keypad, and the control reads a key as held down.

Everything behind the cabinet of the ME11A7710 – the fuse, the door switches, the diode, the capacitor and the magnetron – is tested on site by a technician who discharges the high-voltage circuit first; owner checks stop at the outlet, the breaker, whether the door closes fully and whether the turntable is seated.

Key Features

  • 1.1 cu. ft. capacity
  • Over-the-range microwave
  • Sensor Cook humidity sensing
  • SmartThings Wi-Fi connection

Most Common Issues on This Model

01

Cooktop light out on the underside

02

Vent fan starting on its own over a hot cooktop

03

TE touch communication code

Error Codes Common to This Model

C-A0 / C-A1 / C-A2

Samsung Microwave C-A0, C-A1 and C-A2 Error Code

C-d0 / C-d1 / C-d2

Samsung Microwave C-d0, C-d1 and C-d2 Error Code

C-F0 / C-F1 / C-F2

Samsung Microwave C-F0, C-F1 and C-F2 Error Code

E-01

Samsung Microwave E-01 Error Code

E-02 / E-03 / E-04 / E-05

Samsung Microwave E-02, E-03, E-04 and E-05 Error Code

E-06

Samsung Microwave E-06 Error Code

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FAQ

Samsung ME11A7710 FAQ

Not necessarily. Samsung lists -SE- as a key short - the control reading a key as pressed continuously - and on an over-the-range unit like the ME11A7710 the usual cause is steam or grease from the cooktop reaching the membrane behind the keypad. Switch the microwave off at the breaker for at least a minute and give a damp panel time to dry; if -SE- returns with the panel dry, the keypad or control board needs replacing.

No. The high-voltage capacitor in the ME11A7710 can hold a dangerous charge after the unit is unplugged, which is why owner checks stop at the outlet, the breaker, the door and the turntable. The fuse, the door switches, the diode, the capacitor and the magnetron are tested by a technician who discharges the circuit first.

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