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Samsung Microwaves

Samsung ME21DG6500SR

Model # ME21DG6500SR

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The ME21DG6500SR is a 2.1 cu. ft. over-the-range microwave, listed by Samsung as Bespoke Over-the-Range Microwave Auto Connectivity  Wi-Fi | 2.1 cu.ft.. The -SE- keypad problem is the classic complaint on an over-the-range Samsung like the ME21DG6500SR: steam and grease from the cooktop below reach the membrane behind the keypad, and the control reads a key as held down.

Everything behind the cabinet of the ME21DG6500SR – the fuse, the door switches, the diode, the capacitor and the magnetron – is tested on site by a technician who discharges the high-voltage circuit first; owner checks stop at the outlet, the breaker, whether the door closes fully and whether the turntable is seated.

Key Features

  • 2.1 cu. ft. capacity
  • Over-the-range microwave
  • SmartThings Wi-Fi connection
  • Bespoke finish
  • Auto Connect link to a Samsung range

Most Common Issues on This Model

01

Humming loudly then tripping the breaker

02

Runs with light and turntable but no heat

03

Vent fan starting on its own over a hot cooktop

Error Codes Common to This Model

C-d0 / C-d1 / C-d2

Samsung Microwave C-d0, C-d1 and C-d2 Error Code

C-F0 / C-F1 / C-F2

Samsung Microwave C-F0, C-F1 and C-F2 Error Code

E-01

Samsung Microwave E-01 Error Code

E-02 / E-03 / E-04 / E-05

Samsung Microwave E-02, E-03, E-04 and E-05 Error Code

E-06

Samsung Microwave E-06 Error Code

-SE-

Samsung Microwave -SE- Error Code

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FAQ

Samsung ME21DG6500SR FAQ

Not necessarily. Samsung lists -SE- as a key short - the control reading a key as pressed continuously - and on an over-the-range unit like the ME21DG6500SR the usual cause is steam or grease from the cooktop reaching the membrane behind the keypad. Switch the microwave off at the breaker for at least a minute and give a damp panel time to dry; if -SE- returns with the panel dry, the keypad or control board needs replacing.

Often, yes. A ME21DG6500SR that lights, hums and turns but does not heat has usually lost one part in the high-voltage circuit - diode, capacitor or magnetron - or a door switch. We test it on site with the capacitor discharged first; the price of the part against a new unit decides it, and on a built-in or an over-the-range ME21DG6500SR the installation cost tilts the answer toward repair.

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