A Samsung induction zone that shows a small underlined u and stays cold is refusing the cookware, not failing. Samsung names three reasons, and a magnet answers two of them in seconds.

Samsung named this cooktop the NA30R5310FG. An older Samsung model that has since been discontinued. We often see the NA30R5310FG come in for uneven heating across a cooking zone. Shut off the breaker to the cooktop before removing any panel. Because the NA30R5310FG is no longer sold new, we check part availability against the model […]

The NA36K7750TS is Samsung’s model number for this cooktop. No longer part of Samsung’s current model lineup. On this platform, an indicator light not working correctly is one of the more common reasons it gets a service call. Shut off the breaker to the cooktop before removing any panel. Because the NA36K7750TS is no longer […]

NZ36M9880UB is an older Samsung induction cooktop (electric). An earlier model, no longer in Samsung’s current lineup. We often see the NZ36M9880UB come in for a burner or element not heating. Shut off the breaker to the cooktop before removing any panel. We match the part to the model and serial number first, since a […]

Samsung named this cooktop the NA30N9755TM. An earlier model, no longer in Samsung’s current lineup. A frequent reason the NA30N9755TM comes in for service is an element cycling on and off more than expected. Shut off the breaker to the cooktop before removing any panel. Given its age, we check part availability before starting work, […]

Samsung sold this induction cooktop (electric) under the model number NZ30M9880UB. No longer part of Samsung’s current model lineup. One of the more common reasons this model needs service is an indicator light not working correctly. Shut off the breaker to the cooktop before removing any panel. Because the NZ30M9880UB is no longer sold new, […]

NZ36K6430RG is an older Samsung induction cooktop (electric). An older Samsung model that has since been discontinued. A frequent reason the NZ36K6430RG comes in for service is a burner or element not heating. Shut off the breaker to the cooktop before removing any panel. We confirm the exact model and serial number before ordering any […]

Samsung named this cooktop the NA30K6550T. An earlier model, no longer in Samsung’s current lineup. We often see the NA30K6550T come in for an element cycling on and off more than expected. Shut off the breaker to the cooktop before removing any panel. Given its age, we check part availability before starting work, so there […]

The NZ30R5330RK is an older-generation Samsung induction cooktop (electric). An older Samsung model that has since been discontinued. A frequent reason the NZ30R5330RK comes in for service is an element cycling on and off more than expected. Shut off the breaker to the cooktop before removing any panel. Because the NZ30R5330RK is no longer sold […]

NZ36K7570RG is an older Samsung induction cooktop (electric). An older Samsung model that has since been discontinued. One of the more common reasons this model needs service is an element cycling on and off more than expected. Shut off the breaker to the cooktop before removing any panel. Because the NZ36K7570RG is no longer sold […]