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Common Problems

Samsung appliance guides in this category.

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The Underlined u on a Samsung Induction Cooktop: Why the Zone Refuses the Pan

A Samsung induction zone that shows a small underlined u and stays cold is refusing the cookware, not failing. Samsung…

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tESt on a Samsung Range: Demo Mode, the C to P Message and Two Other Displays That Are Not Problems

A Samsung range whose oven and cooktop will not heat, with tESt on the display, is in the showroom setting.…

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21E and 22E on a Samsung Refrigerator: Fan Codes and the Frost Behind Them

Samsung’s two fan codes report that a fan was told to turn and the control could not sense it turning.…

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One Cabinet, Two Drums: Deciding Which Half of a Samsung Laundry Hub Has Failed

The Bespoke AI Laundry Hub stacks a washer and a dryer in one unit with one control. When something goes…

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OF OF on a Samsung Refrigerator: Cooling Off Mode, Not a Breakdown

A Samsung refrigerator whose display reads OF OF, O FF or OFF OFF, or whose temperature bars scroll back and…

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A Samsung Dryer That Runs Long and Leaves the Load Damp: Sensor, Duct or Heat

No code, just a cycle that never seems to finish. On a Samsung sensor dryer that complaint has three separate…

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UE, Ub and dc on a Samsung Top-Load Washer: Balance the Load Before Suspecting a Part

Samsung lists dc, Ub, U6, Ur and UE as one unbalanced-load message. The washer has stopped itself before a violent…

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SUd, CL, dn, Cb and AP: The Samsung Washer Messages That Are Not Problems

Five things a Samsung washer can show that look like error codes and are not. Samsung’s own page calls them…

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