Medium - Inspection Needed

Samsung Cooktop C3 and C4 Error Code

C3 and C4 are the sensor-problem codes in the Information Codes table of Samsung’s NZ30K7570 induction cooktop manual: one of the cooktop’s temperature sensors is not reading correctly.

What C3 / C4 Means

C3 and C4 are the sensor-problem codes in the Information Codes table of Samsung’s NZ30K7570 induction cooktop manual: one of the cooktop’s temperature sensors is not reading correctly.

Common Causes of C3 / C4

  • Temperature sensor reading out of range
  • Main control board sensor circuit problem

🔧 One Safe Check You Can Try

Turn the cooktop off, then disconnect power at the cord or breaker for at least 30 seconds before reconnecting. Restart and test again. Because a cooktop sensor limits surface and pan temperature, do not keep cooking on it through repeated C3 or C4 codes — book a technician if the code returns.

⚠ Why You Shouldn't Go Further Than That

  • Testing the sensor circuit means opening the cooktop’s control housing next to line-voltage wiring, which is a job for a technician.

Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.

Other Cooktops Error Codes

Related Guides

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FAQ

C3 / C4 FAQ

Samsung’s manual routes this straight to a service call if the code returns after a power cycle, since it is the sensor that limits cooking temperature.

Samsung’s manual lists them together as sensor problems on the same Information Codes row.

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