Samsung Cooktops

Samsung NA36N6555

Model # NA36N6555

Described by Samsung as Gas Cooktop with Griddle 36″ 19K BTU Burner | Wi-Fi, the NA36N6555 is a 36-inch gas cooktop. The NA36N6555 depends on burner valves, igniter electrodes and a spark module, and a burner that clicks without catching is nearly always a wet or misaligned cap or a failed igniter switch under the knob – a one-part repair once the part is identified.

Gas work on the NA36N6555 begins with the supply shut at the appliance valve; the cooktop is then lifted and the valves, igniters and spark module are tested in the order the sign suggests.

Key Features

  • 36-inch gas cooktop
  • Reversible griddle
  • SmartThings Wi-Fi connection
  • Also sold as NA36N6555TS - the same platform in black stainless steel, stainless steel

Most Common Issues on This Model

01

Burner flame lifting or uneven around the cap

02

Knob lighting out on one burner

03

Cooktop switching itself off mid-cook

Error Codes Common to This Model

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FAQ

Samsung NA36N6555 FAQ

Turn the burner knob off, do not light anything and do not switch appliances on or off; open a window if one is right there and leave the room until the smell has cleared. If it does not clear quickly, get everyone out and call your gas utility from outside. Once the supply has been confirmed safe, the NA36N6555 is examined with the gas shut at the appliance valve.

With the burner off and the surface cool, lift the cap, dry the cap and the base, make sure the cap sits flat with its tabs seated, and check that no spill has reached the igniter electrode beside the burner. Continuous clicking on the NA36N6555 after everything is dry and seated usually means the igniter switch under the knob or the spark module has failed.

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