Samsung Cooktops

Samsung NZ36FG6432RK

Model # NZ36FG6432RK

The NZ36FG6432RK is a 36-inch electric radiant cooktop, listed on samsung.com as Electric Cooktop 36″ Illuminated Knobs | Wi-Fi | Rapid Boil. On the NZ36FG6432RK an element that heats on high regardless of the setting is a control or relay failure rather than the element itself, and it is treated as urgent because it cannot be turned down.

A cracked top on the NZ36FG6432RK is not cooked on – with the breaker off, every zone stays off until the glass is replaced – because liquid through the crack reaches the electrics beneath it whichever zone the crack runs through.

Key Features

  • 36-inch electric radiant cooktop
  • Rapid Boil high-output element
  • Illuminated knobs that light when a zone is on
  • SmartThings Wi-Fi connection

Most Common Issues on This Model

01

One element cold while the rest heat

02

Touch controls locked after a spill

03

Element heating on high regardless of setting

Error Codes Common to This Model

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FAQ

Samsung NZ36FG6432RK FAQ

Often not. With the NZ36FG6432RK switched off at the breaker, let the surface dry completely and wipe the control area with a dry cloth; a wet or greasy panel reads as a continuous touch and locks the controls. If they still ignore a dry finger once the cooktop is powered again, the touch board is what a technician tests.

No. With the NZ36FG6432RK switched off at the breaker, stop using every zone until the glass has been replaced. A cracked top lets liquid reach the elements, wiring and boards beneath it, and the risk does not depend on which zone the crack runs through. The glass is a replaceable part and we quote it before any work begins.

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