Samsung Cooktops

Samsung NZ36K7570

Model # NZ36K7570

Described by Samsung as Electric Cooktop 36″ Digital-Analog Controls | Wi-Fi, the NZ36K7570 is a 36-inch electric radiant cooktop. The radiant elements in the NZ36K7570 are switched by electronic controls under the glass and paired with a hot-surface indicator, and one dead zone with the rest working is a single element or its relay rather than the whole control.

A cracked top on the NZ36K7570 is not cooked on – with the breaker off, every zone stays off until the glass is replaced – because liquid through the crack reaches the electrics beneath it whichever zone the crack runs through.

Key Features

  • 36-inch electric radiant cooktop
  • SmartThings Wi-Fi connection
  • Digital-analog control layout

Most Common Issues on This Model

01

Hairline crack in the glass surface

02

Element heating on high regardless of setting

03

Hot-surface light staying on cold

Error Codes Common to This Model

Own This Model? Book a Diagnosis.

Have the model number to hand when you book, so the technician arrives knowing which parts this model uses and where it usually fails.

Book Your Repair Today

Same-day & next-day appointments · No hidden fees · Technicians trained on these appliances

1Service Details
2Date & Time
3Contact Info

or call (844) 702-1398 now

FAQ

Samsung NZ36K7570 FAQ

No. With the NZ36K7570 switched off at the breaker, stop using every zone until the glass has been replaced. A cracked top lets liquid reach the elements, wiring and boards beneath it, and the risk does not depend on which zone the crack runs through. The glass is a replaceable part and we quote it before any work begins.

Often not. With the NZ36K7570 switched off at the breaker, let the surface dry completely and wipe the control area with a dry cloth; a wet or greasy panel reads as a continuous touch and locks the controls. If they still ignore a dry finger once the cooktop is powered again, the touch board is what a technician tests.

Need a repair? We're ready to help. Call Now
Call Us Schedule