A frost-bound ice maker on a Samsung French door refrigerator is a sign more often than a problem. Here is what Ice Off means, how to thaw the ice room without damaging it, and why Samsung’s ice codes are best reported rather than interpreted.

Nearly every water and ice complaint on a Samsung refrigerator traces back to a filter that is overdue, was fitted wrong, or is not the right part. The Autofill pitcher adds one code of its own.

Once power returns, a Samsung refrigerator runs a self-check and its temperature display blinks until the inside is cold again. Samsung explains both; the question of what to keep is answered by a thermometer, not by looking.

Samsung’s two fan codes report that a fan was told to turn and the control could not sense it turning. Ice on the blades is the usual reason, and the ice is the sign of something else.

A cluster of Samsung refrigerator codes appear after a storm, a brown-out or a power cut, and Samsung gives all of them the same first step. The Family Hub screen has two codes of its own with a different remedy.

A Samsung refrigerator whose display reads OF OF, O FF or OFF OFF, or whose temperature bars scroll back and forth, has been put into the showroom setting. The lights work, the compressor does not, and no part is at problem.

The RF23DB990012AC is Samsung’s model number for this French door refrigerator. A discontinued model from an earlier Samsung lineup. One of the more common reasons this model needs service is water pooling under the crisper drawers. Unplug the refrigerator at the wall before removing any panel. Given its age, we check part availability before starting […]

Samsung named this French door refrigerator the RF20HFENBKSS. No longer part of Samsung’s current model lineup. A frequent reason the RF20HFENBKSS comes in for service is the door gasket no longer sealing, letting warm air in. Unplug the refrigerator at the wall before removing any panel. Given its age, we check part availability before starting […]

The RF266ABPN is Samsung’s model number for this French door refrigerator. No longer part of Samsung’s current model lineup. On this platform, the water dispenser running slow or not filling is one of the more common reasons it gets a service call. Unplug the refrigerator at the wall before removing any panel. We confirm the […]