Samsung NA30N7755 Repair & Common Issues

Samsung’s page for the NA30N7755 reads Gas Cooktop with Cast Iron Griddle 30″ Illuminated Knobs | Wi-Fi: a 30-inch gas cooktop. On the NA30N7755 a burner that lights on one side of the cap only is an alignment or blockage problem, not a valve problem; a burner that sparks endlessly after lighting is the igniter switch or the spark module.

Where a control board on an older cooktop like the NA30N7755 is the finding, we confirm parts availability before quoting rather than after the cooktop is in pieces.

Key Features

30-inch gas cooktop
Illuminated knobs that light when a zone is on
Reversible griddle
SmartThings Wi-Fi connection
Also sold as NA30N7755TS - the same platform in black stainless steel, stainless steel

Most Common Issues on This Model

01

Cooktop switching itself off mid-cook

02

Knob lighting out on one burner

03

Burner clicking continuously after lighting

Error Codes Common to This Model

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FAQ

Samsung NA30N7755 FAQ

Turn the burner knob off, do not light anything and do not switch appliances on or off; open a window if one is right there and leave the room until the smell has cleared. If it does not clear quickly, get everyone out and call your gas utility from outside. Once the supply has been confirmed safe, the NA30N7755 is examined with the gas shut at the appliance valve.

With the burner off and the surface cool, lift the cap, dry the cap and the base, make sure the cap sits flat with its tabs seated, and check that no spill has reached the igniter electrode beside the burner. Continuous clicking on the NA30N7755 after everything is dry and seated usually means the igniter switch under the knob or the spark module has failed.

Samsung NA30N7755