Samsung Cooktops

Samsung NA36N7755

Model # NA36N7755

Described by Samsung as Gas Cooktop with Cast Iron Griddle 36″ Illuminated Knobs | Wi-Fi, the NA36N7755 is a 36-inch gas cooktop. The NA36N7755 depends on burner valves, igniter electrodes and a spark module, and a burner that clicks without catching is nearly always a wet or misaligned cap or a failed igniter switch under the knob – a one-part repair once the part is identified.

Where a control board on an older cooktop like the NA36N7755 is the finding, we confirm parts availability before quoting rather than after the cooktop is in pieces.

Key Features

  • 36-inch gas cooktop
  • Illuminated knobs that light when a zone is on
  • Reversible griddle
  • SmartThings Wi-Fi connection
  • Also sold as NA36N7755TS - the same platform in black stainless steel, stainless steel

Most Common Issues on This Model

01

Knob lighting out on one burner

02

Burner flame lifting or uneven around the cap

03

Gas smell around a burner that will not light

Error Codes Common to This Model

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FAQ

Samsung NA36N7755 FAQ

With the burner off and the surface cool, lift the cap, dry the cap and the base, make sure the cap sits flat with its tabs seated, and check that no spill has reached the igniter electrode beside the burner. Continuous clicking on the NA36N7755 after everything is dry and seated usually means the igniter switch under the knob or the spark module has failed.

Turn the burner knob off, do not light anything and do not switch appliances on or off; open a window if one is right there and leave the room until the smell has cleared. If it does not clear quickly, get everyone out and call your gas utility from outside. Once the supply has been confirmed safe, the NA36N7755 is examined with the gas shut at the appliance valve.

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