Samsung named this cooktop the NA36N9755TS. A discontinued model from an earlier Samsung lineup.
On this platform, an element cycling on and off more than expected is one of the more common reasons it gets a service call. Shut off the breaker to the cooktop before removing any panel. We confirm the exact model and serial number before ordering any part, since Samsung reused similar part numbers across close model years.
Key Features
- Cooktop
Most Common Issues on This Model
01
An element cycling on and off more than expected
02
The control panel or knobs not responding