Samsung NA36R5310 Repair & Common Issues

Samsung’s page for the NA36R5310 reads Gas Cooktop 36″ Cast Iron Grates | 17K BTU Power Burner: a 36-inch gas cooktop. On the NA36R5310 a burner that lights on one side of the cap only is an alignment or blockage problem, not a valve problem; a burner that sparks endlessly after lighting is the igniter switch or the spark module.

Gas work on the NA36R5310 begins with the supply shut at the appliance valve; the cooktop is then lifted and the valves, igniters and spark module are tested in the order the sign suggests.

Key Features

36-inch gas cooktop
High-output power burner

Most Common Issues on This Model

01

Gas smell around a burner that will not light

02

Knob lighting out on one burner

03

Burner clicking continuously after lighting

Error Codes Common to This Model

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FAQ

Samsung NA36R5310 FAQ

With the burner off and the surface cool, lift the cap, dry the cap and the base, make sure the cap sits flat with its tabs seated, and check that no spill has reached the igniter electrode beside the burner. Continuous clicking on the NA36R5310 after everything is dry and seated usually means the igniter switch under the knob or the spark module has failed.

Turn the burner knob off, do not light anything and do not switch appliances on or off; open a window if one is right there and leave the room until the smell has cleared. If it does not clear quickly, get everyone out and call your gas utility from outside. Once the supply has been confirmed safe, the NA36R5310 is examined with the gas shut at the appliance valve.

Samsung NA36R5310