Samsung Dryers

Samsung DVE47CG3500VA

Model # DVE47CG3500VA

Described on samsung.com as Top Load Electric Dryer Wi-Fi & SmartThings Sensor Dry | 7.4 cu.ft., the DVE47CG3500VA is a 7.4 cu. ft. electric dryer. The DVE47CG3500VA reports heating trouble as HC, hE or HC4, and Samsung’s own article names a clogged lint screen or exhaust as the usual cause: the dryer is hotter than it should be because the heat cannot leave.

With the circuit to the DVE47CG3500VA isolated and the drum cool, the exhaust path is checked before any electrical part is measured, because restricted airflow gives the same complaint as a failed part; only then do the thermistor, thermostats, element or burner, motor, belt and rollers get tested in the order the sign suggests.

Key Features

  • 7.4 cu. ft. drum capacity
  • Electric dryer
  • Sensor Dry moisture sensing
  • SmartThings Wi-Fi connection with cycle notifications

Most Common Issues on This Model

01

Gas burner lighting and cutting out early

02

Load still damp after a full sensor cycle

03

FC or FE supply frequency code

Error Codes Common to This Model

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FAQ

Samsung DVE47CG3500VA FAQ

First the supply: an electric dryer heats on 240 volts and turns on 120, so a tripped half of a double breaker leaves the DVE47CG3500VA tumbling cold. If the breaker is sound, the heating element, the high-limit thermostat and the thermistor are tested with the dryer unplugged and the rear panel off.

No. dn means a firmware download to the DVE47CG3500VA is in progress, and Samsung’s guidance is to leave it powered until it restarts itself, which takes a few minutes. Cutting power to the DVE47CG3500VA mid-download is the one thing that can turn a routine update into a control problem.

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