
The RF23BB860012 is Samsung’s 4-door French door refrigerator, described on its samsung.com page as Bespoke AI 4-Door French Door. On the RF23BB860012 the ice maker sits in the upper fresh-food door, which is why frost in the ice room and a slow water fill are the two complaints we hear about it most.
With the RF23BB860012 switched off at the breaker, the rear evaporator cover comes off and the fan, the defrost heater and its sensor are measured before any part is ordered; a sealed-system problem is confirmed by pressure and temperature readings, never assumed from a warm cabinet.
Key Features
- 4-door French door refrigerator
- Bespoke door panels that can be changed for another finish
Most Common Issues on This Model
Water pooling under the crisper drawers
Ice maker frozen solid or dropping fused cubes
Water dispenser slow or stopped

