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Samsung Refrigerators

Samsung RF23DB990012

Model # RF23DB990012

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The RF23DB990012 is Samsung’s 23 cu. ft. 4-Door Flex refrigerator, described on its samsung.com page as Bespoke AI 4-Door Flex™ Family Hub™ 32″ AI Vision & Auto Open Door | 23 cu.ft.. Because the RF23DB990012 carries a Family Hub screen, it can report its own 41 or 42 codes when the screen and the main control stop talking, and a frozen or rebooting screen on this model is a control problem rather than a cooling one.

On the RF23DB990012, an OF OF or scrolling-bar display is checked first – it is Cooling Off mode, not a problem – and only then does the visit move to the fan, defrost and control tests with the refrigerator isolated at the breaker.

Key Features

  • 23 cu. ft. capacity
  • 4-Door Flex refrigerator
  • Family Hub touchscreen in the upper right door
  • Lower-right Flex compartment switchable between fridge and freezer
  • Bespoke door panels that can be changed for another finish

Most Common Issues on This Model

01

Ice or frost on the back wall of the fresh-food section

02

Loud fan noise that stops when the door opens

03

Door gasket not sealing after the door drops

Error Codes Common to This Model

oP-Er / oP-Ch

Samsung Refrigerator oP-Er and oP-Ch Error Code

23E

Samsung Refrigerator 23E Error Code

24E

Samsung Refrigerator 24E Error Code

83E

Samsung Refrigerator 83E Error Code

25E

Samsung Refrigerator 25E Error Code

85E

Samsung Refrigerator 85E Error Code

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FAQ

Samsung RF23DB990012 FAQ

On the RF23DB990012, Samsung’s US refrigerator article lists 22E and 22C as the fresh-food fan code. On the RF23DB990012, that fan sits behind the rear panel of the fresh-food section; it stops when frost locks the blade or the motor fails. With the RF23DB990012 switched off at the breaker and the shelves out, the panel can be removed and the fan checked for ice - if it is frost-bound the defrost circuit is the real problem, and if it is clear the motor is.

On the RF23DB990012, you can thaw it once: with the freezer switched off at the control and the ice bucket out, leave the ice room open until every trace of frost is gone, then run it again. If frost returns to the RF23DB990012 within a couple of weeks, the ice-room seal, the fill valve or the auger motor needs testing rather than another thaw.

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