Samsung Refrigerators

Samsung RF27CG5100SR

Model # RF27CG5100SR

The RF27CG5100SR is Samsung’s 27 cu. ft. 3-door French door refrigerator, described on its samsung.com page as 3-Door French Door Mega Capacity Dual Auto Ice Maker | 27 cu.ft.. On the RF27CG5100SR the ice maker sits in the upper fresh-food door, which is why frost in the ice room and a slow water fill are the two complaints we hear about it most.

With the RF27CG5100SR switched off at the breaker, the rear evaporator cover comes off and the fan, the defrost heater and its sensor are measured before any part is ordered; a sealed-system problem is confirmed by pressure and temperature readings, never assumed from a warm cabinet.

Key Features

  • 27 cu. ft. capacity
  • 3-door French door refrigerator
  • Dual ice maker with two cube types
  • Automatic ice maker

Most Common Issues on This Model

01

Display showing OF OF with the cabinet warm

02

Door gasket not sealing after the door drops

03

Compressor running constantly without reaching set point

Error Codes Common to This Model

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FAQ

Samsung RF27CG5100SR FAQ

On the RF27CG5100SR, Samsung’s US refrigerator article lists 22E and 22C as the fresh-food fan code. On the RF27CG5100SR, that fan sits behind the rear panel of the fresh-food section; it stops when frost locks the blade or the motor fails. With the RF27CG5100SR switched off at the breaker and the shelves out, the panel can be removed and the fan checked for ice - if it is frost-bound the defrost circuit is the real problem, and if it is clear the motor is.

On the RF27CG5100SR, you can thaw it once: with the freezer switched off at the control and the ice bucket out, leave the ice room open until every trace of frost is gone, then run it again. If frost returns to the RF27CG5100SR within a couple of weeks, the ice-room seal, the fill valve or the auger motor needs testing rather than another thaw.

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