Samsung Washers

Samsung WA400PJHDW

Model # WA400PJHDW

The WA400PJHDW is a 4.0 cu. ft. top-load washer; Samsung describes it as 4.0 cu. ft. large capacity top load washer. On the WA400PJHDW the lid lock, the drain pump and the suspension are the three parts behind most calls, and the codes it shows – dC or dE for the lid, 5C for drain, UE or Ub for unbalance – name them directly.

With the WA400PJHDW switched off at the breaker and both supply taps closed, panels come off and the part a code names – inlet valve, pressure sensor, pump, door lock, suspension – is measured rather than replaced on the strength of the code alone.

Key Features

  • 4.0 cu. ft. drum capacity
  • Top-load washer
  • Large-capacity drum

Most Common Issues on This Model

01

4C or 4E fill code with the taps open

02

5C, 5E or nd left with water in the drum

03

HC or HE heater code on a warm-wash cycle

Error Codes Common to This Model

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FAQ

Samsung WA400PJHDW FAQ

Usually not on its own. With the WA400PJHDW unplugged, check that all four feet sit firmly and the cabinet does not rock, and that the shipping bolts were removed at installation. A WA400PJHDW that also roars as it speeds up points at the bearings; one that only walks with one heavy item points at the suspension or the load. We check the feet and suspension first because they are the cheaper fix.

With the WA400PJHDW switched off at the breaker and both taps closed, put a shallow pan and towels below the small access door at the bottom front, then open the drain hose plug inside it slowly and let the water out before turning the pump filter. The WA400PJHDW’s door releases only once the drum is empty and the lock has cooled; forcing the handle breaks the latch.

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