Samsung Ranges

Samsung NSE6DB870012

Model # NSE6DB870012

Samsung’s page for the NSE6DB870012 reads Bespoke Slide-in Electric Range Illuminated Precision Knobs | Wi-Fi 6.3 cu.ft. – a 6.3 cu. ft. slide-in electric range. An electric range like the NSE6DB870012 shares one control board between its radiant cooktop and its oven, so a problem can appear in both places at once, and the bake element, broil element, oven sensor and relay board are the parts most often behind a cold or inaccurate oven.

On the NSE6DB870012, tESt on the display means demonstration mode and is switched off by the button combination in the owner’s manual, and bAd LinE means the power connection is not fully seated; both are explained before a visit is booked.

Key Features

  • 6.3 cu. ft. oven capacity
  • Slide-in electric range
  • SmartThings Wi-Fi connection with remote preheat
  • Bespoke finish and trim

Most Common Issues on This Model

01

C-F0 communication code between boards

02

Oven slow to preheat or under temperature

03

Door lock stuck after self-clean

Error Codes Common to This Model

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FAQ

Samsung NSE6DB870012 FAQ

Demonstration mode. Samsung shows tESt or tE5t when the NSE6DB870012 has been put into the showroom setting that lights the controls without powering the heating parts, and it is switched on by a button combination that is easy to hit while cleaning the panel. The NSE6DB870012’s owner’s manual lists the combination to turn it off; no repair is involved.

With the breaker for the NSE6DB870012 off and the oven cool, the element is held by two screws at the back wall and two push-on wires, and many owners do change it. Before ordering a part for the NSE6DB870012, though, confirm it has actually failed - a broken or blistered element is obvious, but an element that looks fine and stays cold is usually a relay board or sensor problem, and a new element will not fix that.

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